The Renting Handbook

What are you looking for?

  • Set yourself a realistic monthly budget including anything additional to the rent, such as bills.
  • Decide on the type of property you want to live in. I.e. Apartment, terraced house, cottage etc.
  • Think about the location of the property. Is it close to schools, work, and public transport?
  • How many bedrooms will you need? Does the property need to be furnished or unfurnished? Do you need off road parking?
  • What date do you need to move by?
  • Do you need a property that will accept pets?

Once you have agreed the essential criteria, give our office a call and our lettings negotiators will be more than happy to help.

Arranging a viewing

  • We are open 6 days a week. Monday to Friday 9am – 5.30pm and Saturdays 10am – 2pm. We can accommodate viewings outside these working hours including Sundays.
  • If you find a property online, which you like the look of, we recommend that you make an appointment to view as early as possible.

Applying for a property

  • Once you have found a suitable home, you will need to make an application for the property.
  • All parties to the tenancy (including guarantors) will need to fill out an application form. All of the information below will be required:
– References from your previous Landlord/s within the last three years
– Permission to carry out a credit check
– Your bank details – including bank name, account number and sort code
– Employer Details – name of employer, job title, national insurance number, salary etc.
  • It’s better to be honest from the start – so tell us if you have bad credit rating or if you are unemployed. We will do all that we can to help you.


Here at Duffin’s, we believe in being open and honest about the fees we charge tenants. It means you can see exactly what you’ll need to pay without any hidden surprises.

Our Admin fees are £180.00 per initial applicant. For every additional applicant, whether that be tenant or guarantor the fee is £50.00 per person.

This fee covers things like:

  1. Viewings – taking you to as many houses as you want to see as many times as you want to see them.
  2. Negotiation – once you have found your perfect home, we will liaise with the Landlord on your behalf so that you can secure your tenancy.
  3. Paperwork – Duffin’s will carry out all the required references via a third party referencing company. We will also, arrange all the legal documents such as Tenancy Agreement and relevant Notices. Also included is the registering of your deposit as well as providing you with an inventory of your new home.
  4. Assistance – Once you are nice and settled in your new home, Duffin’s are only a phone call away should you require any assistance. We also have a 24 hour tenant emergency line, should you experience any emergencies within your home.
  5. Moving home – At the end of the tenancy, a member of the Duffin’s team will meet you at the property to ensure that all is in order. Any discrepancies with the property will be notified at the property and you will have a chance to recitify them. The last thing we want is for any deductions to be made from your deposit.

Renewal Fee

We charge a fee of £75.00 to renew your tenancy at the end of the contract period, so if you sign a 6 month tenancy and then wish to extend this for another 6 months, you will need to pay a fee to cover the administration – something to keep in mind, as a 12 month contract may be financially more suitable.

Will I need a guarantor?

  • You will be required to have a guarantor if your earnings are not considered high enough for you to be able to pay your rent comfortably. I.e. if you work part time or if you are a student or if you have bad credit history.
  • A guarantor can be anyone based in the UK for more than 12 months, in full time employment or in receipt of a pension who is a homeowner.
  • A guarantor “guarantees” to pay the rent if you fail to do so.


  • This is worked on a standard scale of multiplying the rent by 30. For example: if your rent is £600.00 a month, you will need to earn £18,000 a year to cover the rent (600 x 30).

Tenancy Agreement

  • Once all the references have been completed, a member of the Duffin’s team will contact you to arrange a time and date for you to sign the agreement and collect the keys to your new home.
  • For private individuals where by the rent is less than £25,000 a year the agreement will be Assured Shorthold. If the rent is above the £25,000 threshold or the property is a corporate let then a contractual agreement will be used. The agreement must be signed by all parties prior to the commencement of the tenancy. Upon signing a month’s rent in advance must be paid along with a deposit (this is usually 4 weeks rent).

The Security Deposit

  • All Landlords and Agents are required by law to register and protect your deposit within a government-approved scheme on an Assured Shorthold Tenancy. This means that your security deposit is protected. Duffin’s Estate Agents opt to use the Deposit Protection Service. More information can be found on their website at