Who We Are

We are Duffin’s Estate Agents Ltd (Company number: 07787541) and our address is 13 Preston new Road, Blackburn. BB2 1AR (referred to as “We”, “Us” or “Our”).

We are the providers of the website www.duffinsestateagents.co.uk (referred to as the “Site).

Our VAT number is 289 8489 12. A reference to "You" or "Your" is a reference to a user of the Site or any of Our services.


Here at Duffin’s Estate Agents, We are committed to protecting and respecting Your privacy. The purpose of this privacy policy is to give You a clear explanation about how Duffin’s Estate Agents may use any personal data that we may collect from You. It is important for You to read this policy in full to understand what information we may hold about You, how we may use it and how you can access, update and delete Your personal information.

Contacting Us

If you have a query about any of the context on this page or would like to stop receiving marketing and communication from us, please contact us directly at enquiries@duffinsestateagents.co.uk or please write to our office at 13 Preston New Road, Blackburn. BB2 1AR.

What Personal Data Do We Collect About You

Personal Information

  • Your name
  • Your address
  • Date of birth
  • Email address
  • Contact number

    Property Information

  • Address
  • Photographs
  • Floorplans
  • Utility Details

    Why We Collect It

  • To provide you with a service that you have requested
  • For marketing our services and any products
  • Client Verification/Identification purposes
  • Preventing Fraud. This may include sharing Your information with credit reference agencies

    Personal Information of Others

    Before you disclose to Us any personal information of another person, You must obtain that person’s consent. The consent must be for both the disclosure AND the processing of that personal information in accordance with the terms of this privacy policy.

    If you are under the age of 16

    If you are under the age of 16 you will need to seek permission from Your parent or guardian before you provide any information to us. We may also ask for your parent/guardian's contact details so that we can check they are happy for you to use our Site.

    Information from Social Networking Sites

    Information from Social Networking Sites includes Facebook, Twitter and LinkedIn We collect information from social media activity. This includes, likes, shares and tweets on Our social page.

    Disclosure to Government Agencies

    We are subject to the law like everyone else. We may be required to give information to legal authorities if they so request or if they have the authorisation such as a search warrant or court order.

    Sale of Your personal information

    Except as specified above, we do not rent, sell or otherwise disclose any of your information to any person outside our business.

    You control the data we hold on You

    If requested, We will delete Your personal information securely and swiftly. We have in place appropriate security measures to protect Your information from unauthorised access. We will only work with third parties when it is necessary to complete of any services You have requested from us.


    What Are Cookies

    Cookies are small text files which are downloaded to your computer or mobile device when you visit a website or application. Your web browser (such as Internet Explorer, Mozilla Firefox or Google Chrome) then sends these cookies back to the website or application on each subsequent visit so that they can recognise you and remember things like personalised details or user preferences. Cookies are very useful and do lots of different jobs which help to make your experience on websites as smooth as possible. For example, they let you move between web pages efficiently, remembering your preferences and generally improving your experience (see below for more examples). They can also help to ensure that the properties displayed to you are more relevant to you and your criteria.

    Types Of Cookies

    Cookies are referred to as session or persistent, depending on how long they are used: • Session cookies only last for your online session and disappear from your computer or device when you close your browser. • Persistent cookies stay on your computer or device after the browser has been closed and last for the period of time specified in the cookie. These persistent cookies are activated each time you visit the site where the cookie was generated.

    How We Use Cookies

    We use cookies to enhance your browsing experience by:
  • Recognising when you log in and any preferred settings
  • Giving you a browsing experience that is unique to you and to serve you content which we believe improves your site experience
  • Analysing how your use our site which helps us to troubleshoot any problems and to monitor our own performance

    Changes to This Policy

    Our privacy policy may change, update or be altered from time to time. Any changes we may make to our privacy policy in the future will be posted on this page. You should check this page occasionally to ensure you are happy with any changes. We may also notify you of changes to our privacy policy by email.